As Gallagher’s specialist culture change practice, we’re passionate about helping organisations create a culture where both people and customer experience thrive, and organisational performance is transformed.
CHANGE: The Big Leadership Challenge
“Against a backdrop of digitisation, disruption and globalisation (let alone an unexpected global pandemic), the demands on leaders have never been greater…”
Sally Earnshaw MD Gallagher Culture Change
How we make this work for you…
Our content is well known for being practically applicable in the live environment, and delivering sustainable results and is steeped in science, psychology, insight and research…

Change Leadership
Demands on Leaders have never been greater. Change leadership has five critical aspects – each of them essential for leaders to grip resilience and create an environment where people feel good about change.

ChangeFit
Leadership development in your pocket. A digital solution that puts the specific tools that help leaders deliver change, engage people, and create a supportive environment, on a mobile (or desktop) app.

About Us
Safe in our Hands. We are behaviour change experts and practitioners, with a 20-year track record in using culture as the lever to move the dial on organisational performance through the work we do with leaders.
Safe in our hands…
With a 20-year track record in using culture as the lever to move the dial on organisational performance, we are experts in delivering change programmes both face to face, and remotely – all around the globe.

Leadership & Culture | Project
Creating and engaging 1,000 leaders in a change narrative
Nationwide

Leadership & Culture | Project
Building a resilient leadership for a stronger future
SISK & Co

LEADERSHIP & CULTURE | PROJECT
Delivering Excellence through Customer Experience
Kings Facilities Management

Leadership & Culture | Project
Home-but-away day
Virgin Media

Leadership & Culture | Project
Getting your mojo back
Gallagher Australia

LEADERSHIP & CULTURE | PROJECT
A Cultural Guiding Star
Egencia
What we think
We generally have a view on most things. We’d love to share that with you
Mindsets: The secret to making change stick
Imagine this. Your CEO announces an exciting new change programme. Sales and service training is rolled out. There are lots of inspiring workshops and presentations, a sense of excitement, some great early wins. There’s a buzz about the place. Then, day by day, week...
Setting the tone
Recently, one of my colleagues, travelled up to Manchester for a meeting. On the train, she sat opposite a young woman, who was hammering away on her laptop. She noticed that there was a sticker on the woman’s laptop lid: Work Hard. Have Fun. Make...
The Only Solution to Change is People Power
Is your organisation in the midst of some kind of major change? If your answer to that question is no, you’re drunk or kidding yourself. Probably both. We live in an age where there has never been so much change. The world is overflowing -with disruption, from...