Leading Digitally with Culture Change Consulting

Customer expectations are growing

Regardless of your industry you are being measured against an Amazon or Netflix experience

Competitors are evolving

The new kids on the block are scaling and muscling in on your business model

Technology is exploding

Digital competency and Modern WoW are critical to survival

WoW are more complex

New mindsets are needed to survive in uncertainty and complexity

Post pandemic teams are more silo'd than ever

more collaboration needed than ever

Creating the space for your team to prepare for the workplace of tomorrow.

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Leaders need to embrace a whole new way of thinking

The world is speeding up, the pace within which we do our work is the slowest it’s going to be for the rest of our careers, that either excites us, or terrifies us. NOW is the moment to create the mechanisms which are going to help us keep up with what is coming tomorrow. This means we need to urgently embrace the idea that our teams are not going to be fit for purpose and will need to constantly evolve. Once we’ve embraced this fact we can start to plan how to help the continuous evolution,

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Telling isn’t enough, people need to experience the benefit

Adapting to new technologies and WoW often requires additional effort for our teams, slowing down their throughput, adding additional burden to tasks that never previously required thought. The new process often has kinks and creates frustration. Telling them there is a light at the end of the tunnel isn’t enough. they need to experience it for themselves to know the graft today will be worth if for the benefit of tomorrow

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The new ‘Ways of Working’ take practice

Almost every facet of our work is changing, letters in post are now WhatsApp’s with emojis, you scan your grocery shopping yourself, you pay for things with your phone, soon your car (nearly) drive itself…. All of these changes (new technology and new process) take a little time to get used to, but it doesn’t take much practice to get the hang of it (Grocery self check out is probably the exception here). SO we think the same applies to work. A little practice goes a long way.

Theory isn’t enough we have to create the space for our people to practice applying

What makes the difference is understanding and experiencing the discrete behaviours and mindsets: ‘What Good Looks Like’. #WGLL

Our solutions allow your people to 

Practice in a sandbox

where it’s safe to make mistakes

Learn by doing 

to provide a new perspective

Evolve rapidly

by compressing a 2 year journey in 1 day

Collaborate as a team

together to succeed

Focus on customer

to succeed in our game

As leaders we need to focus on three key areas to help our teams grow and progress to tomorrow’s ways of working.

A simulation – putting theory into practice

Teams need to actually experience what modern ways of working feel like to buy in and effectively adopt them. We use simulations for the following reasons:

  • Application not theory
  • Experience now AND tomorrow state
  • Team effectiveness needs team based approach
  • The theory can be applied anywhere so learning is simplified
  • Sandbox environment helps teams get started with the training wheels on

An Embedding toolkit

A series of toolkits to help you get the key learning from our content to show up in the live environment


Explore our Insights to help build a culture where people feel different about work

Why digital transformation alone isn’t going to save your business

Why digital transformation alone isn’t going to save your business

First, the bad news: relentless and rapid disruption is the new normal. As we transition from an industrial economy to a digital one, every sector is in a state of unprecedented upheaval. Your customers are changing; your competitors are evolving; your technology is...

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